About Us

The Technology Department is focused on serving the needs of the staff, students, and families of CUSD#428. Technology has become an integral part of the educational process and it is our job to ensure that all systems are highly available and secure.


Recent Announcements

  • Using the New Chromebook Repair Form The old form has a link to the new one, or access it by going to 1to1.d428.org and signing in at the bottom of the page (might have ...
    Posted Jan 4, 2017, 6:34 AM by Bryan Tallitsch
  • Signing into Chrome Here is a brief tutorial on how to sign into the chrome browser. Copy and paste this into chrome: chrome://chrome-signin/ Enter District email address, hit next. Enter Username ...
    Posted Oct 18, 2016, 11:43 AM by Bryan Tallitsch
  • Updating School Site Signing in to your school google site:Type in the URL: https://sites.google.com/a/d428.org/ENTERYOURSCHOOL/Replace where it says enter your. school with the name ...
    Posted Jul 21, 2016, 6:40 AM by Bryan Tallitsch
  • Xerox Driver Fix When you go to update your Xerox driver and it fails to update and keeps reprompting you to update follow the the steps below:1. Go to start menu and ...
    Posted Feb 25, 2016, 12:24 PM by David Pham
  • Milestone Mobile Download the App, search for "Milestone Mobile"The icon will look something like this:Once it's done, open the app, select the Plus icon near the bottom and click ...
    Posted Jan 21, 2016, 11:24 AM by Bryan Tallitsch
Showing posts 1 - 5 of 35. View more »


Contact Us:

Ben Bayle - Cheif Technology Officer - 754-2167
Jeff McCarthy - Network Engineer
Marco Robles - Systems Analyst - 754-1023
Brandon Pham - Systems Analyst- 754-1734
Bryan Tallitsch - Systems Analyst 
AM: 754-1023 
PM: 754-2303
David Pham - I.T. Specialist- 754-2983
Wayne Miller - I.T. Specialist  - 754-2982
Jimmy HartwigI.T. Specialist
Jason Hardcastle - I.T. Specialist - 754-1023

* This is not a substitute for our helpdesk system, Please email us at helpdesk@d428.org with technology related issues.

Technician Building Coverage: (Click me)


I have a technology issue- what do I do?

  1. Save your work (if you can).
  2. Before reporting any technology issue, you should ALWAYS try to restart the application/web-browser/device. This will resolve 50% of the glitches that happen on your device. We will look at you funny if you haven't done a reboot. JUST TRY IT!
  3. If your computer is still malfunctioning, and you have rebooted/checked for loose cable connections, you should contact your building technology representative.
  4. If the building tech rep is unavailable or unable to resolve your issue, you should open a support ticket.
  5. If you can't reach a building tech rep but have access to email, helpdesk@d428.org is your best bet for quick and fast results.

How do I open a support ticket?(Video)

  • All district staff and students have the ability to open a support ticket. 
  • Support tickets will automatically alert all technology staff, it is by far the fastest way for us to help you.
  • All you have to do is send an email to helpdesk@d428.org, a ticket and alert will be generated.
  • Please as specific as possible, include your namebuilding, room number and the best time for us to stop by if you need assistance in person.
  • For chromebook repairs, please contact your media center staff. The media center staff will create a repair request for you.

Xerox/RICOH Copier Problems:

If a copier is malfunctioning, please contact RKDixon. Remember to include the service tag of the copier when calling the support representatives.

RKDixon Support Phone: (877) 753-4966

Open Copier Service Ticket HERE


Website Inquiry/Problems:

If your issue is related to Skyward, please email helpdesk@d428.org.

If your issue is related to AESOP, please email Aesop Help.

If your issue is related to the district website (non-skyward) or schools pages, please email the 
Editor.