Xerox Copier Use & Video Tutorials and Ricoh Install

posted Feb 4, 2015, 9:10 AM by kswo@d428.org   [ updated Aug 25, 2015, 6:48 AM by Unknown user ]

FAQ:

Q: The Xerox or Ricoh copier isn't install on my district PC.  How can I get it installed?
A: To install the Xerox, type \\equitrac\xerox into your windows explorer when looking at the files in your C-Drive.
      To install the Ricoh, Type \\equitrac\ricoh into your window explorer when looking a the files in your C-Drive.

Q: If I print something from my computer at one building, can I retrieve it in another building?
A: Yes! Our copier system allows you to retrieve a document from any copier, regardless of where the job was created. 

Q: I sent a job to the printer, but it doesn't show up in the document queue. What should I do?
A: Go to a different copier. Is your document still missing? Then there might be an issue with your PC, and you will need to open a support ticket.


Q: HELP! The copier is not working! What should I do?
A: Check to see if it has paper. Also check to see if there is a jam. If the issue is only a paper jam, follow the instructions on the screen to fix the jam. If all else fails, report the issue to the building secretary, they will contact our RKDixon representative.

How to register a copier card on Xerox [new employees]:

  1. Swipe your card on the scanner.
  2. A box will pop up asking you to register your PIN (aka, your username):

  3. Click YES. Now it will ask you for your username.
    [ex. john.doe]
  4. Enter your password.
  5. Tada, your card is now registered to the copier. 
NOTE: If you receive the error "Access Denied" when trying these steps, you will need a new prox card. Please email helpdesk@d428.org with your building, room number, and problem.

How to load paper:

How to login:


How to use the bypass tray:



How to Fax a document:


How to print a booklet:


How to log out:

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