The Technology Department is focused on serving the needs of the staff, students, and families of CUSD#428. Technology has become an integral part of the educational process and it is our job to ensure that all systems are highly available and secure.
If you have any issues with technology within the classroom please email firstname.lastname@example.org. In the subject line or body of the email please provide a brief summary of what the issue is, what building you are located in, and room number.
If you have any issues with technology within the classroom please email email@example.com. In the subject line or body of the email please provide a brief summary of what the issue is, what building you are located in and the room number.
Basic trouble shooting tips:
Restart your computer
Check for any loose connections
Make sure the device is powered
How-to video series brought to you by the technology department.
For any phone changes please fill out the form below:
Xerox/RICOH Copier Problems:
If a copier is malfunctioning, please contact RKDixon. Remember to include the service tag of the copier when calling the support representatives.
RKDixon Support Phone: (877) 753-4966
If your issue is related to Skyward, please email firstname.lastname@example.org.
If your issue is related to AESOP, please email Aesop Help.
If your issue is related to the district website (non-skyward) or schools pages, please email David Pham or helpdesk.
Technology staff within the district are assigned to different buildings. Listed below are names, contact information and buildings each member belongs too.
Chief Technology Officer
Systems Analyst II/Web Dev
Supports: Founders, Malta, and Huntley
Supports: DeKalb High School
Supports: Cortland, Clinton Rosette, DeKalb High School
Supportss: Lincoln, Tyler, Littlejohn
Systems Analyst II
Supports: Brooks, Jefferson
System Analyst II
Supports: ELDC, Huntley and Clinton Rosette
Systems Analyst II/Cyber Security