If you have any issues with technology within the classroom please email firstname.lastname@example.org. In the subject line or body of the email please provide a brief summary of what the issue is, what building you are located in and the room number.
Basic trouble shooting tips:
Restart your computer
Check for any loose connections
Make sure the device is powered
Xerox Copier Problems:
If a copier is malfunctioning, please contact RKDixon. Remember to include the service tag of the copier when calling the support representatives.
RKDixon Support Phone: (877) 753-4966
If your issue is related to Skyward, please email email@example.com.
If your issue is related to AESOP, please email Aesop Help.
If your issue is related to the district website (non-skyward) or schools pages, please email David Pham or helpdesk.
Technology staff within the district are assigned to different buildings. Listed below are names, contact information and buildings each member belongs too.
Chief Technology Officer
IT Support Manager
Computer & Information Systems Manager
Supports: Clinton Rosette, ELDC, Founders
Supports: Jefferson, Cortland
Supports:, Tyler, Huntley Middle School
Systems Analyst II - Education Technology Analyst
Systems Analyst II/Cyber Security
Systems Analyst I - Video Production Specialist
Supports: Lincoln, Littlejohn
Supports: DeKalb High School
Supports: Brooks, Malta