Cisco Phone/Voicemail FAQ

Post date: Feb 3, 2015 8:49:11 PM

Help! I don't have voicemail on my district phone- what should I do?

Please fill out a Phone Change Request form located here

How do you dial from classroom to classroom?

754-XXX or 777-XXX

How do you dial to reach the office?

From any phone in the school dial 754-3800 or press 0

How do you set up voicemail?

From a Cisco IP Phone press the MESSAGES button or dial 777-0000

Answer the questions asked by the system attendant.

The first time you log in you will be asked:

• ID Number (same as your phone extension # not the class room #)

• Password (Use temporary password 428428)

• Record your name: First Name, Last Name

• Record your greeting:

  • Sample Greeting: Hello this is _____ at the ______ School. I’m not available, but please leave your name, number and a brief message and I’ll return your call.

• You will be asked to change your password. Passwords must be between 4 and 8 digits.

• The system will NOT accept your extension number as your password.

• The system will NOT accept password formats that are sequential such as 4444 or 1234.

• You may use your existing password as long as it is not a number pattern that the system will not accept.

• TO EXIT SYSTEM: Press *, then “END CALL”

How do you retrieve voicemail?

They will be sent to your district e-mail or you can retrieve them from any Cisco IP phone.

From a Cisco IP Phone press the MESSAGES button or dial 777-0000

Answer the questions asked by the system attendant.

You will be asked:

1. ID Number followed by the #(same as your phone extension not the class room #)

2. Password followed by the #(The password you used when you set up voicemail)